FAQs
How can physical therapy help me?
Do I need to know how to swim? I am not comfortable in the water. Do I have to go in the water?
You do not submerge your face in the water and when pinned up, your hair will usually stay dry.
Depending on the circumstances a therapist may even get in the water to assist you.
There are many benefits to aquatic physical therapy (insert link to aquatics page here) so we always encourage patients to go in the water. It is not mandatory and may not be appropriate for your care. You can discuss any concerns with your therapist.
What is the cost of a physical therapy visit?
Do I need a referral from a Medical Doctor before coming to physical therapy?
What will I do on my first visit?
You will be evaluated for an hour by a licensed physical therapist. At this time the therapist identify the cause of your pain, and develop a treatment plan that will help eliminate your symptoms. Each patient’s situation is unique and your plan of care will be specifically tailored to suit your needs.
What should I bring/wear?
Athletic type shoes are recommended but not required.
Locker rooms are available. You may wish to bring a lock to put your belongings in a locker. You may purchase locks here or borrow one of ours.
The club offers towel service for a fee or you can bring your own if you plan to shower.
Will I always see the same Physical Therapist?
How about insurance?
Physical therapy is covered by most insurance plans.
We are Medicare certified and contracted with most major plans including: Blue Shield, United Healthcare, Healthnet, Tricare/Triwest, Medicare, Dept of Labor, Worker’s Compensation, MedPay.
We also accept workers compensation claims.
When you call our clinic, our friendly staff will assist you in determining your insurance coverage and requirements.
You can verify your benefits for United Health Care & Blue Shield of California online.
- www.mylifepath.com
- www.unitedhealthcare.com
This is not a comprehensive list of plans we are affiliated with. Please call for more information or questions you have on these and other plans.
What if I need to change or cancel an appointment?
Please call in advance of your appointment to reschedule or cancel. We need 24 hour notice if you are unable to make your scheduled appointment.
How far in advance do I have to schedule appointments?
Depending on availability, same day appointments can sometimes be scheduled. However, in order to maintain a consistent appointment schedule, we ask that you try to keep your appointments scheduled out two weeks in advance.
Do I need to buy any special equipment or supplies?
No. Everything you need for therapy is here on site. Some patients choose to purchase various equipment and devices to continue their exercise program at home via our Online Store.
What are your hours of operation?
I was in a car accident, how does my physical therapy get paid for?
1. 3rd Party Insurance:
The person who caused the accident will have insurance that could cover a portion of the costs of your physical therapy. WSPT’s front desk associates can assist you with all information needed if you are using 3rd party insurance.
2. Attorney Lien: Some people choose to ask an attorney for advice. The attorney may take their case and have an attorney lien signed by the patient. The lien is a contract that states the attorney will reimburse WSPT if there is a settlement in the case. If there is no settlement, the patient is responsible for the balance.
3. Self-Pay:
The patient can just choose to pay for their physical therapy treatment outright.
4. Your Personal Insurance:
WSPT accepts most major insurances and will verify your benefits before you begin your therapy.